Client

Louis Armstrong New Orleans International Airport

Location

Kenner, LA

Expertise

Aviation

Services

Brand Identity Design

As the gateway to New Orleans and the surrounding area for millions of travelers each year, Louis Armstrong New Orleans International Airport (MSY) provides passengers with a first and last impression of the region. Therefore, the challenge was immense when the time came to reimagine its brand: How do you develop a visual identity that captures the spirit of an entire region while remaining faithful to the legacy of one of the world’s most recognized airports?

Through thoughtful community engagement, collaborative workshops, and a design process that married modernity with tradition, Gresham Smith led the rebranding effort from start to finish. The end result is a dynamic new identity that reflects the spirit of New Orleans and the surrounding region, as well as the airport’s role as a global gateway.

2,853
public survey participants
249
employee survey participants
1
dynamic new brand identity
a gif showing inspriation images for new orleans international airport's new brand identity
survey results re;ated to the inspiration for new orleans international airport's new brand identity

Engaging the Public

Gresham Smith initiated the process through a public survey, inviting participants to express their opinions on what the airport’s brand could be. Over just one week, we received thousands of responses,
reflecting a diverse mix of voices. The survey aimed to identify imagery and themes that struck a chord with the community. Participants pointed to New Orleans’ iconic aspects—food, art and music—as key representations. By involving the public at an early stage, we ensured that the final design would resonate with those who would interact with it daily.

Engaging MSY

Building on the insights from the public survey, our team facilitated an all-day visioning workshop that included Louis Armstrong International Airport employees, department leaders, and board members to refine the brand’s direction. This collaborative session placed emphasis on understanding what the airport wanted to communicate through its revamped identity.

a poster board containing inspiration images for new orleans international airport's new brand identity
people placing post it notes on a poster board containing inspiration images for new orleans international airport's new brand identity

Key challenges quickly emerged, including the length of the airport’s name and how to modernize the existing logo while preserving its heritage. Type studies turned out to be an essential tool in addressing these concerns. The final type treatment employed a mix of sans-serif and serif fonts to strike a balance between modernity and tradition. This thoughtful approach ensured that the typography communicated the airport’s identity as a forward-looking global hub and a storied institution.

graphic explaining the typography in new orleans international airport's new logo

A Leap from Past to Future: The Fleur de Lis

With origins that span cultures and continents, the Fleur de Lis has historically symbolized beauty, nobility, strength and rebirth—all attributes that align with New Orleans’ cultural identity and the airport’s role as a gateway to possibility. Additionally, the shape is subtly incorporated into the airport’s architectural design, making it a natural choice to carry forward.

We reimagined the Fleur de Lis for the new logo, ensuring it felt fresh and contemporary. The updated symbol is clean and streamlined, shedding any impressions of tradition-bound limitations. The new logo’s lines suggest a plane taking flight—a celebration of movement, progress and connection. By preserving the Fleur de Lis, the airport could honor its past while presenting an identity that looks to the future.

original logo for new orleans international airport
Original Logo
new logo for new orleans international airport
New Logo

Color Outside the Lines

The use of color was critical to conveying the vibrancy of New Orleans and the energy of the airport. Drawing from the survey feedback, we developed a palette incorporating elements inspired by architecture, nature and food—key aspects of New Orleans’ identity that resonated with the public and airport representatives. The resulting color scheme blends the brand’s identity with a sense of timelessness, giving the brand a look that feels both modern and enduring.

photos showing color palette inspiration for new orleans international airport's new brand identity

A Brand That Takes Flight

A narrative woven from the thousands of voices that helped shape it, the new Louis Armstrong International Airport brand is more than just a visual identity—it’s a celebration of the region’s culture, and a nod to the airport’s role in connecting people and places. The journey toward the airport’s new identity was a collaborative and thoughtful process that involved listening, envisioning, and designing with purpose. It’s a brand that embodies the region while welcoming the world to its doorstep.

a person wearing a yellow safety vest directing an airplane on the runway at new orleans international airport
Gresham Smith’s collaborative approach to reimagining our airport’s brand identity truly captured the essence of what makes New Orleans special. By engaging thousands of community members and working closely with our team, together, we created a visual identity that honors our heritage while positioning us as a modern, global gateway. The new brand perfectly balances our rich cultural traditions with our vision for the future. Erin Burns Director of Communications, New Orleans Aviation Board